Managed IT Services

  • UNLIMITED Help Desk support – Call the NP Helpdesk to get answers to software problems, printer questions, general computer assistance, etc.
  • Monitoring 24x7x356 – Our investment is working for YOU … even when you’re not “on the clock”
  • Backup and / or Imaging of your IT systems – Up to 150 GIG of FREE back up is included with your monthly service!  (We back up your data three different ways to eliminate the potential of ever losing your data … a key asset!)
  • FREE Firewall – We will install a Firewall, keep the necessary software current,  and ensure your network environment is secure
  • FREE Anti-virus – We purchase and maintain your AV licenses
  • FREE Spam protection – We use “state of the art” Spam protection and maintain this
  • FREE Spyware protection – Block those unwanted “ads” from popping into your environment
  • FREE URL Filtering – Keep your workers focused on their work related tasks and surfing only the web sites needed to do their jobs effectively!
  • FREE Software patch management – We’ll ensure your software updates are disbursed to all computers on your network!  A critical piece of keeping your environment optimized and secure!
  • UNLIMITED on site support – As needed / warranted to resolve your issue!
  • FREE support of your printers – Let us help keep you connected and working!
  • FREE support of your scanners – We will assist with setting up scanning if needed / desired!
  • FREE fax machine support – Connectivity is CRITICAL … let us help!
  • FREE moves, adds, and changes – We will help set up new user systems, move your employees within the office, and ensure connectivity is established (just call the Help Desk to schedule!)
  • FREE vendor support – You place one call / input an electronic “ticket” into the NP system and we’ll take it from there!  (Internet connectivity, phone systems, etc.  NP will eliminate the potential for “finger pointing” and work to quickly resolve other vendor issues.  This allows you to continue your work while we deal with all your technology needs!)
  • FREE PDA support – Take your messages with you wherever you go!  Stay connected!
    • iPads and like devices will be supported at an additional fee … contact NP for information if needed / required!

OR … Let us customize a solution for your needs!